FAQs

We provide full-service property management services, including marketing, tenant screening, leasing, rent collection, maintenance, and compliance. We also offer Vacant Care taker programs as well.

Yes, we focus mostly on residential homes, but also handle commercial property management under 50,000 square feet.

About 48 hours in total. Once we have Property Management Agreement approved and the unit is vacant, we can usually get the property on the market the next day after the professional photographs are taken.

We have third-party vendors to ensure prompt, quality maintenance (HVAC, plumbing, electrical, etc.). We assign the best vendor with the best pricing available.

We communicate with our Owner or Investors at the cadence they prefer. We respond typically within same day and within 8 business hours. We have scheduled contact owners monthly with statements, profit Loss analysis as well. We are always available to discuss matters as they arise (e.g., maintenance, leasing).

We send tenants a digital Management Agreement to review and sign, outlining obligations and granting us authority to act.

We use a 10 point multi-channel screening process (credit, financial competence, background, rental history, pay history, employment status and call personal references). The first step is completing an application for the desired property.

We use a documented replicable Tenant Screening process that includes: Credit Checks, Rent to Income ratio, Employment Verification and Landlord Reference Checks to mention a few. You can learn more about those here: https://www.rpmpeace.com/tenant-screening-las-Vegas

The four pillars of Real Estate Investing are Cash flow – generating consistent passive income; Depreciation – leveraging tax advantages; Appreciation – identifying long-term equity growth; Amortization – building equity through tenant payments; learn more here: https://www.rpmpeace.com/the-four-pillars-of-real-estate-investment-and-how-real-property-management-peace-does-it-differently

Yes, we handle all maintenance and repairs using approved vendors.

Many Landlord / Investors make these most common mistkes in managing properties, we don’t make these : Skipping tenant screening, Ignoring market rate rents, neglecting regular property inspections, delaying maintenance repairs and mishandling tenant turnovers. See the details on our Expert Tips here: https://www.rpmpeace.com/las-Vegas-landlord-mistakes

Yes, we allow pets based on the owner’s preference. Specific fees/deposits apply.

Yes, we require renters insurance for all tenants. This includes the required $10,000 in Renters Insurance and $100,000 in Liability insurance for our tenants. We provide this insurance as part of our Resident Benefits Package.

Leases are initially for one year yet depending on the property we can offer a two year agreement. The Lease can be renewed for another year.

We can manage co-signer and guarantor are required to sign the lease as well.

We follow our written policy, Nevada NRS Statures and requirements. We issue the proper legal notices, then proceed with the eviction process if necessary.

Yes, we allow Owners to cancel an agreement with a sixty day notice. The agreement is typically for one year and auto-renew for another year. . If the owner decides to cancel, we require a 60-day notice.

We deduct the management fee from the rent collected each month before sending your distribution.

We send owner payments by ACH bank transfer (direct deposit), typically between the 10th and 15th of each month.

Yes, statements detailing all income and expenses are published to the owner’s portal and are pro-actively emailed to the Owner. We include the monthly statement and the Profit and Loss Statement monthly.

We send rent reminders to all tenants on the 1st, 3rd and 5th of the month for any tenants that have not paid. We then post a 7-day notice to pay or quit. If payment is not received, we proceed with legal steps, including eviction.

No, hidden fees. We provide complete transparency. We provide vendor invoices, tenant maintenance requests on a monthly basis. We clearly disclosed in the management agreement.

We advertise vacancies on our website and twenty-four different websites ((Zillow, Rent.com, Homes.com etc.) plus put $250 of our advertising dollars to support each listing. We recommend putting the listing on MLS (Multiple Listing Service) to activate the 15,000 Las Vegas Realtors. We are members of Las Vegas Realtors Association.

Yes, we have a project management service to make a property rent ready. We also provide a free service with a walk-through/inspection, provide recommendations for necessary repairs, improvements, and prepare it for marketing.

We walk through the unit, conduct the Initial Walkthrough, set goals, and answer any questions you may have about our services this free service. We have a documented process to on-board the property, Owners and Tenants. This is one of the many things that make us unique.

We take maintenance requests 24 hours a day, 7 days a week, including emergency responses for holidays and weekends. We have preferred vendors that licensed and insured to for all maintenance (HVAC, plumbing, roofing).

We have defined Service Level Agreement for our repairs. We try to address maintenance issues as quickly as possible, usually within 48 hours depending on the severity and vendor availability.

We have a 24-hour answering service. For true emergencies, staff members can be dispatched immediately.

We do not mark up on maintenance costs and provide complete transparency on all vendor invoices. . We do have a service we provide of $49.95 per work order and it will not exceed $250 annually. We only use approved, vetted and insured vendors.

We have been in business for over 5 years.

Yes, we handle all legal notices, compliance, and evictions according to state and local laws.

Yes, if needed, we will go to court on your behalf.

Yes, we respond to all HOA violations on the Owners behalf and keep the tenant up to date and responsible for violations.

Transparency: Owners receive the invoice and tenant maintenance requests. You know what is going on with your property and see the invoice.
No termination penalty: We sign a 1 year agreement yet you can terminate the agreement at any time. If we are not doing performing, you can make a change
Asset Managers: Our job is to produce a return while minimizing risk.
Proven Documented Process: We are able to execute more efficiently to lower your costs and ensure compliance and high quality tenants that will care for the property!
29.2 Months: our average tenancy is 29.2 months because of our high quality services. Tenants stay will us

We work as property managers yet really we are Asset Managers for our clients. We listen and learn their goals, requirements and expectations for the asset/property. Our goal is then to manage that asset in a manner that produces outcomes to meet their goals. We design an approach to ensure we maximize return and reduce risks.
Process driven: We are a process driven company that focuses on critical path first, then address what is the next priority and so on. We remain nimble to modify as needed for Owner requirements.

We work at your preferred cadence and channel for communication. It is your preference for you to decide during our Owner On-boarding call. During the call with Paige, the Director of Maintenance for Real Property Management Peace. She will be your primary point of contact for all maintenance-related communication and will be reaching out if selected to schedule your maintenance orientation. During that meeting, she’ll review our procedures, answer any questions, and walk through what to expect moving forward. Action Items Before Your Meeting with Paige:
Complete and return the Property Information/Data Forms that will be sent to you. These forms are essential for us to properly manage and maintain your property.
Rent-Ready Checklist, so owners are familiar with our standards and expectations.
We will be conducting two property inspection and we will reach out to schedule your orientation call.
Completing these items prior to your orientation will allow us to move efficiently toward marketing and leasing your property.

The Tenant is the gasoline in your investment engine. Our Tenants stay an average of 29.2 months because we provide great service and support. We deploy two strategies to ensure great tenant experiences. First, set expectations in every interaction. Second, meet the commitments given and follow up to ensure the tenant is satisfied. Our Tenant satisfactions scores are 4.6 out of 5 stars in the last Tenant survey in Q3 2025.

We provide the following inspections as a normal part of our operating process.
Rent-ready: We inspect the property prior to listing the property. Any issues are submitted and vendor creates bids. The Owner decides next steps. No cost- this is included in our leasing fee.
Move-in: After a tenant is approved- we complete an inspection to document and memorialize the condition of the property. This is ~250-350 photos that is shared with the Tenant and the Owner. No cost- included in our leasing fee.
Mid-lease: In the middle of lease (typically once in month 6 or 7 of the lease) done be a third party professional inspection company. This verifies tenant compliance and to ensure there are no leaks or damage.
Move-out: Within 48 hours of Tenant vacating the property, we complete a move-out inspection. This is to document and memorialize the condition of the property at move-out. We include one of our 3rd Party Handyman to participate and create a bid. The bid is reviewed and tenant responsibility are defined and work-orders created. This is ~250-350 photos that is shared with the Tenant and the Owner. No cost included in our move-out.

We have an Owner Service Level Agreements. This includes a 14-day unit turn goal. We meet this ~90% of our unit turns. We then follow the property on-boarding process.
As defined in our move-out inspection:
Move-out: Within 48 hours of Tenant vacating the property, we complete a move-out inspection. This is to document and memorialize the condition of the property at move-out. We include one of our 3rd Party Handyman to participate and create a bid. The bid is reviewed and tenant responsibility are defined and work-orders created. This is ~250-350 photos that is shared with the Tenant and the Owner. No cost included in our move-out.

Our strategy is to use third party vendors that must be licensed, bonded and insured. We categorize based on trade then by quality /service / price. The old saying is true “Vendors can only be 2 of 3 (fast, high quality and low cost)”. Every vendor gives us preferred pricing because of our volume.
NRS Statutes on habitability influences the timing, vendor and selection. This is a conversation.
Quality Control: All vendors must submit before and after photos.
Maintenance Survey: All tenant work orders include a follow up survey by the tenant.

Vacancy is not our friend and we try to avoid vacancy. You guessed it- we have a process to avoid vacancy:
75 days prior to lease end date: Notify the Owner the lease date is pending
60 days: We submit an updated Market Analysis and make a recommendation on the lease rate based on the current market indicates. This is conversation with the Owner and the RPM Peace Property Manager.
45 days: Send the tenant a lease renewal to extend the lease for another 12 months.
30 days: Plan for renewal or move-out. Follow the process as previously defined.